Fireside Chat

 September, 22nd, 2:00pm EST

The future of Customer Success

Anika Zubair
Stephanie Rubin
Head of Content

We sit down for our first Fireside Chat with the ever talented, Anika Zubair, Co-Founder of CSM London, host of the popular podcasts The Customer Success Channel and The inSide Scoop on Customer Success and let’s not forget her day job as VP of Customer Success at Insided.

Yeah - it’s going to be a great conversation, book your slot!

 September, 22nd, 2:00pm EST

Space is limited!

FROGED Fireside Chat 🔥 is a webinar series where we share conversations with top experts in customer success, SaaS, marketing, growth, and product.

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Our Speakers

Anika Zubair

Anika Zubair, an industry thought leader, CSM LDN community co-founder, and podcast host, has recently joined inSided as the VP of Customer Success to build a world-class customer success organisation.

Drawing from previous experiences at multiple SaaS B2B startups and scale-ups, Anika is no stranger to scaling Customer Success efforts and has built teams from the ground up across the APAC, EMEA, and US regions and is excited to scale the CS team at inSided.   She also hosts The Customer Success Channel Podcast & The inSide Scoop on Customer Success.

Both are thought-provoking, and highly rated podcasts diving into important and relevant topics to help spread CS knowledge.

Stephanie Rubin

Stephanie Rubin joined FROGED in 2021 as Head of Content spearheading their growth initiatives and strategy.

Prior to FROGED, Stephanie was responsible for growing a SaaS community to nearly 5M creators organically. She’s also built fully integrated marketing strategies for start-ups and heritage brands alike, such as Marriott, AMEX, DUNKIN, Google, Mionetto, Taylor Fladgate Partnership and multiple Diageo brands and has produced the Inc. 500, OUT100 and the HRC award-winning Beaulieu Vineyard Winemaker Series.

Having lived in New York, Houston, San Francisco, Madrid, Miami, London, Chicago, and New Orleans, Stephanie continues to explore other cultures - traveling to Bhutan to learn about Buddhism and bike the Himalayas.