The best option to kickstart your business, engage with users, and create help articles to assist them.
• 1 Seat included
• Customizable Business Messenger
• Knowledge Base
• Slack Integration
Your business is growing, you're a rockstar! Offer your team the best tools to improve user retention while avoiding churn!
Everything in Starter +
• Up to 3 Seats
• Engagement metrics (CSAT Score, etc...)
• Unlimited Emails
• Event-based alerts & emails
• User Behavior Tracking
• Slack & Google Meet Integration
• Up to 1,000 Monthly Active Users
Your plan scales along with your business to keep offering your users the best possible experience when using your product.
Everything in Grow +
• Up to 7 Seats (39€ per additional seat)
• Automation rules for conversations
• Product Flows
• Integrations: Slack, Zapier, Google Meet, Jira, WhatsApp, Segment, Facebook & Webhooks
• Remove FROGED Branding from in-app alerts & emails
• Up to 10,000 Monthly Active Users
All the tools you want tailored to your business needs.
Everything in Scale +
• Up to 10 Seats
• KB Pro Add-On Included
• Staging Workspace
• Dedicated Customer Success Manager
• Remove FROGED Branding
• 99% Uptime SLA
• From 50,000 Monthly Active Users
Yes, we do. You can try FROGED for 7 days without any cost or selecting a plan. If you have any questions about our solutions, contact us - we love hearing from our clients.
Some Integrations, like Slack, are included in our most basic plan, but as you grow through the plans, the number of integrations included also grows. Our Scale and enterprise plans include all integrations available. Including Zapier, Facebook, Whatsapp, Webhooks, and Google Meets.
Once you complete your trial period, you will be asked to select a plan (Free, Grow, Scale or Enterprise). If you aren’t sure what plan is the right fit, contact us or let us know if you’d like an extension - we are happy to help!
No. We don't ask for your credit card up front, so you'll only be charged when you decide you’re ready. If you want to continue after your trial, we'll ask for payment details. If not — stay on the free plan until you decide.
MAU refers to Monthly Active Users. FROGED plans are inclusive of usage defined as:
- Users who login and navigate into your solution
- Customers who open a chat conversation within the chat
- Customers that you engage with proactive communication such as automessages, flows or emails
*Good news! This usage only applys to active users in a month, not users registered.
If you go over your plan limit. No worries, our customer success team will reach out to find the best solution for your team. Working with FROGED is a true partnership, so let’s talk! No surprises, we promise.
A knowledge base is a section where you house all of your documents that help empower your customers through education of your product. These can be articles, tutorials and videos. As your product evolves you will most likely have a library of content.
You’ll want to consider adding the Knowledge Base tool when one or all of the below growth milestones occur:When you have or want to create 25 or more documents for your knowledge baseWhen you need to automatically import your knowledge base from other platformsIf your knowledge base is multilingua.
lIf you’re still not sure when to add Knowledge Base to your toolkit, let’s talk - or learn more