A scalable solution for businesses of all sizes

Corporate Plan

Our corporate plan is designed for businesses seeking robust customization with top-tier security measures, compliance, and unparalleled scalability.

Corporate

Talk to us for a comprehensive solution that meets all your enterprise needs.

SMB's Plans

Cost-effective solutions for small and medium enterprises looking to scale.

EUR reference prices. Select your billing country to continue.

Prices exclude taxes. Existing customers retain their currency and contract. Voice requires a separate agreement and activation with our team.

Basic

Basic features for effective customer support and growth.

Basic plan features:

Recommended

Starter

Ideal for growing teams needing more advanced support options.

Everything in Basic, plus:

Recommended

Professional

Solutions for businesses seeking top-tier capabilities.

Everything in Starter, plus:

Recommended

Corporate Plan

Our corporate plan is designed for businesses seeking robust customization with top-tier security measures, compliance, and unparalleled scalability.

Best for corporations

Corporate

Talk to us for a comprehensive solution that meets all your enterprise needs.

Talk to sales →

Corporate plan features:

  • Custom agents
  • All communication channels
  • KB PRO Customer Portal
  • Inbox Groups
  • Multiple Business Hours
  • Admin profile
  • Custom analysis panels

SMB's Plans

Cost-effective solutions for small and medium enterprises looking to scale.

EUR reference prices. Select your billing country to continue.

Prices exclude taxes. Existing customers retain their currency and contract. Voice requires a separate agreement and activation with our team.

Best for basic use

Basic

Basic features for effective customer support and growth.

Choose plan →

Basic plan features:

  • 1 seat
  • Collaborative inbox
  • Email and live chat
  • Knowledge Base · 25 articles
  • Preconfigured metrics
Recommended

Starter

Ideal for growing teams needing more advanced support options.

Choose plan →

Everything in Basic, plus:

  • 2 more seats (3 total)
  • WhatsApp, SMS and Facebook
  • Team performance analytics
  • Customer Satisfaction Survey
  • Knowledge Base PRO
Recommended

Professional

Solutions for businesses seeking top-tier capabilities

Choose plan →

Everything in Starter, plus:

  • 4 more seats (7 total)
  • Advanced inbox filters
  • Conversation Routing
  • Zapier, Jira and webhooks
  • Inbox groups

Flexible and risk-free pricing

Every business is different, so we offer flexible plans that grow with you. Whether you’re just starting out or scaling up, there’s a plan that fits your needs and budget.

Businesses that trust us:

wuolah-logo - case studies
telefonica-logo
amazon-logo
iberia-logo
carrefour-viajes
moneytrans-logo

Discover all the plan features

Basic
Basic
Starter
Professional
Corporate
Omnichannel
  • Email
  • LiveChat
  • Whatsapp
  • SMS
  • Facebook Messenger
  • Voice
  • Knowledge Base
  • Google Meet Videocalls
Agent Productivity
  • Team members
  • Saved Replies
  • Availability status
  • Desktop, Email & Slack Notifications
  • Inbox Groups
  • Conversation Routing
  • Business hours
Reporting
  • Preconfigured Analysis Panels
  • Call Recording
  • Customer Satisfaction Survey (CSAT)
  • Customer Reports
Support
  • Help Center Access
  • Call Recording* 1 month storage
Voice add-on · contact us to activate
  • Call forwarding
  • Call recording
  • Business hours
  • Inbound and outbound minutes
  • Call supervision and intervention
  • Silent mode, hold and assisted transfer
  • Priority numbers

Discover the Add-Ons

Basic

Starter

Professional

Corporate

Email

Easily reach your customers with direct and effective email communication.

Live chat

Instant chat support for quick customer interaction and problem resolution.

Whatsapp

Connect via WhatsApp for seamless and familiar messaging support.

SMS

Provide real-time help through SMS messaging.

Facebook Messenger

Engage customers with direct messaging.

Voicecalls (Call Center)

Call-center-like integration so your customers can get support easily and immediately.

Google Meet Videocalls

Conduct video meetings for real-time customer support.

Team members

Add team members to collaborate.

1

Up to 3

Up to 7

custom

Saved Replies

Save responses to common queries for quicker customer support.

Availability status

Set and display your team’s availability for customer queries.

Desktop, Email & Slack Notifications

Get notifications for messages and updates.

Inbox Groups

Organize conversations by group for better management.

Conversation Routing

Automatically route conversations to the right team member.

Multiple Business Hours

Set different operating hours for multiple time zones.

Preconfigured Analysis Panels

Ready-to-use panels for analyzing customer interactions.

Call Recording* 1 month storage 

Record and store calls for 1 month for review.

Customer Satisfaction Survey (CSAT)

Collect feedback to gauge customer satisfaction.

Customer Reports

Generate detailed reports on customer interactions and support.

Help Center Access

Access to a comprehensive help center for self-service.

Call Recording* 1 month storage 

Get online support directly from FROGED’s team.

Call forwarding

Redirect calls to another number.

Call recording

Save calls for review.

Business hours

Set available call times.

Inbound and outbound minutes

Track call durations.

custom

custom

custom

custom

Call supervision and intervention

Monitor and join calls.

Silent mode, hold and assisted transfer

Mute, hold, or transfer calls.

Priority numbers

Prioritize important callers.

AI Agent add-on

Starts at

€43/mo

AI Agents can be added-on from the “Starter” Plan.

AI Copilot add-on

Starts at

€43/mo

Our AI Copilot can be added-on from the “Starter” Plan.

Campaigns add-on

Starts at

€43/mo

Campaigns can be added-on from the “Starter” Plan.

Voicecalls add-on

Starts at

Custom quote

Voicecalls can be added-on from the “Starter” Plan.

FAQ's

We accept all major credit cards, ACH, checks, and wire transfer payments. All payments are secured through Stripe.

After your trial period ends, you will be billed for the plan you’ve chosen in advance (Basic, Starter, Professional, or Enterprise). If you aren’t sure what plan is the right fit, contact us or let us know if you’d like an extension – we are happy to help!

Manage standard plans from Settings → Billing in FROGED. Monthly-to-annual changes apply immediately with credit for unused time. Annual-to-monthly changes and downgrades apply at renewal. Contact us for Voice, AppSumo or special plans. Existing customers retain their currency and contract conditions.

Plan prices exclude applicable taxes. WhatsApp and SMS usage may incur separate provider charges. Voice requires a separate quote, agreement and activation with our team. Contact us to review the costs for your setup.

You can try FROGED for 7 days free of charge, but only if you choose a plan beforehand. If you have any questions about our solutions, please contact us: we love to hear from our customers!

Yes! You can choose a monthly or annual subscription, according to your preferences.

FROGED FOR ALL SIZES

We make corporate technology
available to small businesses

Empower your customers with knowledge by providin your support agents quick access to a complete knowledge base that allows them.