Stop losing customers, engage with them now

Onboard users faster, improve customer satisfaction, and build your long-term customer success.

Design, build and analyze your strategies from the same platform.

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FROGED Capterra review

Trusted by thousands of companies around the world

I have a SaaS and I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team.
CEO
The product was easy to use and set up. It's very powerful. It has an auto-message feature, a knowledge base and most importantly triggers based on the client behaviour
Growth Manager
Incredibly easy to use and implement. Zero training to onboard the team. Clean interface that is robust and some great features. We use it mainly for website chat and the auto-messages
CTO
SUPPORT TOOLS

One of the best Live Chat tools

100% customizable and FREE.
Select the number of modules that you need (Live Chat, Knowledge Base and Updates) and start to offer stunning support in a beautifully designed widget.

Manage hundreds of conversations in an easy-to-use platform. All your contact behavior, conversations, and attributes will be always in one click.

Send them documents, use our fast save replies to answer and quote messages to have a fluent conversation with your customer

Knowledge Base & Updates integrated

Powerful, simple and quick. Use our Knowledge Base to organize and share documents with your users.

You'll reduce support costs and ticket volume with our smart and self-service widget

More features

Qualification Form

This form will be shown to users before they can start a conversation to qualify leads.

Office Hours

Let people know when your team will be back online. They'll see hours converted to their own time zone.

Quote Messages

If you receive a bunch of messages from the same user, no problem, quote the sentence and answer each message separately

Save Replies

Add multiple saved replies. You can answer commonly asked questions or comments from your chat to improve time efficiency.

Tags and Notes

Assign tags to identify easily and associate contacts with the same characteristic.

User Behavior

We provide you an event menu to see all your customer data and behavior when they open a conversation

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ONBOARDING TOOLS

Behavioral Emails

Behavioral emails differ from the more traditional email campaigns behavioral emails will be triggered by a certain event that your contacts have carried out.

Reach your customers in a proper way to reinforce any marketing initiative you have going on, by using your previously saved segments or by filtering an audience

In-app Automessages

You only get one chance to
make a first good impression

Automessages are the most astonishing tool in our Platform️
With them, you can schedule messages based on users behavior that will be sent automatically

Trigger

Choose when you want your automessage to be triggered, the automessage can be triggered by an event or when a contact visits a page.

Conditions

You can choose to apply different conditions that the user will have to occur so the automessage is shown.

Human Support

Choose if you want to allow the recipients to be able to reply to the automessage and open a conversation or not.

Tech-Touch

You can choose the appearance of the automessage. It could be a simple notification, a widget notification, or a full notification.

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Emails Campaigns

Stop losing customers, engage with them now

Thanks to the use of the previously saved segments or by filtering the audience, you can reach all the users you want to keep them engaged with your product.

WYSIWYG editor to design beautiful emails.

Powerful and easy to use

Quick to install

No code required. Just copy and paste our script or install our plugin to use FROGED

+1k Integrations

You'll find hundred of possibilities to automate your processes

5 mins migration

Migrate your data into FROGED is simple, in less than 5 mins, all your data in your workspace

Get the right plan
to scale your business.

Starter

FREE
forever
GET STARTED
no credit-card required
The best option to kickstart your business, engage with users, and create help articles to assist them.
• 1 Seat included
• Customizable Business Messenger
• Knowledge Base
• In-app notifications & alerts
• Slack Integration

Grow

69
/month
START MY TRIAL
7-day free trial
Your business is growing, you're a rockstar! Offer your team the best tools to improve user retention while avoiding churn!
Everything in Starter +
• 3 Seats
• Engagement metrics (CSAT Score, etc...)
• Unlimited Emails
• Event-based alerts & emails
• User behavior tracking
• Slack & Google Meet Integration
• Up to1,000 Monthly Active Users

Scale

249
/month
START MY TRIAL
7-day free trial
Your plan scales along with your business to keep offering your users the best possible experience when using your product.
Everything in Grow +
• 7 Seats
• Automation rules for conversations
• Advanced messenger tools
• Integrations: Slack, Google Meet, Facebook, Zapier y Webhooks

• Remove FROGED Branding from in-app alerts & emails
• Up to 10,000 Monthly Active Users

Enterprise

from
890
/month
TALK TO US
All the tools you want tailored to your business needs.
Everything in Scale +
• From 10 Seats
• KB Pro Addon Included
• Staging Workspace
• Dedicated Customer Success Manager
• Remove FROGED Branding
• 99% Uptime SLA
• From 50,000 Monthly Active Users

Simplify & automate your onboarding process now

The fastest way for subscription-based businesses to improve customer onboarding and retention while avoiding churn rate.

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