Customer Support, made easy

Give your Help Desk the boost it deserves with our impressive Business Messenger. Provide human, self-serve, and proactive support to prevent churn rate.

FROGED Capterra Review
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Best Ease of Use Customer Success Software (2020)

Why our customers love FROGED

I have a SaaS and I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team.
CEO
The product was easy to use and set up. It's very powerful. It has an auto-message feature, a knowledge base and most importantly triggers based on the client behaviour
Growth Manager
Incredibly easy to use and implement. Zero training to onboard the team. Clean interface that is robust and some great features. We use it mainly for website chat and the auto-messages
CTO
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SUPPORT TOOLS

One of the best Live Chat software

100% customizable and FREE Business Messenger
Select the number of modules that you need (Live Chat, Knowledge Base and Updates) and start to offer stunning support in a beautifully designed widget.

Manage hundreds of conversations in an easy-to-use help desk platform. All your contact behavior, conversations, and attributes will be always in one click.

Send them documents, use our fast save replies to answer and quote messages to have a fluent conversation with your customer

Knowledge Base & Updates integrated

Powerful, simple and quick. Use our FREE Knowledge Base tool to organize and share documents with your users.

You'll reduce support costs and ticket volume with our smart and self-service widget

Emails Campaigns

Build end-to-end campaigns

Thanks to the use of the previously saved segments or by filtering the audience, you can reach all the users you want to keep them engaged with your product.

WYSIWYG editor to design beautiful emails.

More features

Qualification Form

This form will be shown to users before they can start a conversation to qualify leads.

Office Hours

Let people know when your team will be back online. They'll see hours converted to their own time zone.

Quote Messages

If you receive a bunch of messages from the same user, no problem, quote the sentence and answer each message separately

Save Replies

Add multiple saved replies. You can answer commonly asked questions or comments from your chat to improve time efficiency.

Tags and Notes

Assign tags to identify easily and associate contacts with the same characteristic.

User Behavior

We provide you an event menu to see all your customer data and behavior when they open a conversation

Create FREE Account
"I would recommend FROGED to all businesses.

Detailed data of each user - Ability to engage with users. New features every couple of weeks/months - Good & fast customer service"
Jessie Akkermans, CEO

Powerful and easy to use

Quick to install

No code required. Just copy and paste our script or install our plugin to use FROGED

+1k Integrations

You'll find hundred of possibilities to automate your processes

5 mins migration

Migrate your data into FROGED is simple, in less than 5 mins, all your data in your workspace

The tool for companies like yours

Within FROGED you'll find all the features you may need to onboard and engage users.

Get the right plan
to scale your business.

Starter

FREE
forever
GET STARTED
no credit-card required
The best option to kickstart your business, engage with users, and create help articles to assist them.
• 1 Seat included
• Customizable Business Messenger
• Knowledge Base
• In-app notifications & alerts
• Slack Integration

Grow

69
/month
START MY TRIAL
7-day free trial
Your business is growing, you're a rockstar! Offer your team the best tools to improve user retention while avoiding churn!
Everything in Starter +
• 3 Seats
• Engagement metrics (CSAT Score, etc...)
• Unlimited Emails
• Event-based alerts & emails
• User behavior tracking
• Zapier Integrations
• Up to1,000 Monthly Active Users

Scale

249
/month
START MY TRIAL
7-day free trial
Your plan scales along with your business to keep offering your users the best possible experience when using your product.
Everything in Grow +
• 7 Seats
• Automation rules for conversations
• Advanced messenger tools
• Advanced integrations
(coming soon)
• Remove FROGED Branding from in-app alerts & emails
• Up to 10,000 Monthly Active Users

Enterprise

from
890
/month
Book a Demo
All the tools you want tailored to your business needs.
Everything in Scale +
• From 10 Seats
• KB Pro Addon Included
• Staging Workspace
• Dedicated Customer Success Manager
• Remove FROGED Branding
• 99% Uptime SLA
• From 50,000 Monthly Active Users

Simplify & automate your onboarding process now

The fastest way for subscription-based businesses to improve customer onboarding and retention while avoiding churn rate.

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