Implement the right processes to make sure your customers keep and upgrade their subscription with you.
Increase loyalty through our tools. Keep your customers engaged, create stunning support content and launch updates.
Things have changed, your business needs to keep your customer engaged, offer proactive support, and take the control, now more than ever.
Guide your customers to the correct agents to help them to find a qick and relevant answer, keeping the human touch that improves customer engagement
Go fast with saved replies and attach knowledge base documents
Create documents in our easy-to-use editor and improve your self-service support without increasing your costs
- The support widget (Live chat, Support & Updates) within your website or platform
- Any button on your website can show our floating search engine and your clients will have documentation without changing the page.
- SEO friendly
- Document reorganization with Drag and Drop
Provide help articles with FROGED Knowledge Base.
Launch product updates and keep your customers engaged
Manage your conversations through one of the best live chats
Everything you need to grow your Customer Success & Support is here.