Experience Omnichannel Customer Support

With every customer, everyday, on every channel. All from one place

Improve Customer Support

Discover a customer support strategy designed for growth

Create Power Users

Put customers in the driver’s seat with support that is based on their usage and personalized based on their needs.

Reduce Tickets

Automate and track omnichannel conversations. Agents can reduce time to value while creating meaningful relationships with your customers.

Improve Product Adoption

Use Product Flows to guide users engage in new product features, A/B test updates or retarget dormant users to prevent churn.

FROGED is a versatile and complete proactive customer support solution designed to reduce tickets and centralize customer communication, all while providing secure end-to-end encryption.

Ready to see how FROGED can help your customer support team?
Book a Demo

Clients who love our customer support features

Our customers love our Live Chat and Help Desk Software

GetApp Category Leaders for Live Chat Mar-22
Capterra Shortlist for Live Chat Mar-22
Software Advice Frontrunners for Live Chat Mar-22

Deliver exceptional customer support

Product Flows

Personalize the user experience and provide proactive customer support by guiding customers through your site.

In-App Messages

Engage your customers with adaptablein-app messages based on their behavior within the app. Automate support issues and send fast, personalized responses to clients.

Self-Service Content & Live Support

Offer 24/7 customer support with a dynamic chat widget. Link the chat to your knowledge base articles to promote customer self-service, and reduce support tickets.

Product Flows

Personalize the user experience and provide proactive customer support by guiding customers through your site.

In-App Messages

Engage your customers with adaptablein-app messages based on their behavior within the app. Automate support issues and send fast, personalized responses to clients.

Self-Service Content & Live Support

Offer 24/7 customer support with a dynamic chat widget. Link the chat to your knowledge base articles to promote customer self-service, and reduce support tickets.

Keep Conversations in One Place

FROGED has over 2K integrations allowing you to manage all your customer conversations in one place creating an omnichannel that is easy to monitor and personalize

Our Customer Support Testimonials

"Our customer success rates are so much higher now and our support tickets have decreased. Our customers love FROGED, and so does our team!" It is truly an amazing platform for our customer service.

Timothy Murenzi
Indema

"FROGED has also become a direct source of customer satisfaction [...] and their NPS tools help us to evaluate at all times the degree of "infatuation" that hundreds of schools have with Pekebook"

Victor Llisó
Pekebook

"We can understand some valuable information about our users’ activity and avoid sending unnecessary, irrelevant emails. has added another fantastic dynamic to our client support service at Sengerio."

Michele Zaccaria
Sengerio

Download our Customer Success Handbook

Everything you need to grow your Customer Success & Support is here.