Welcome to FROGED Blog

6 EdTech SaaS companies in Customer Experience reviewed by the Stanford University student who uses them everyday.

Why taking a product-led approach to customer experience can drive sustainable revenue growth and build lifelong brand advocates for SaaS companies.

Tips for selecting a scalable customer success tool that can help your business grow and scale with it.

Improve the patient experience starts with fast healthcare support. These eHealth technologies reduce wait times, build trust, and keep users engaged.

A customer-focused onboarding strategy that can help fintech companies build trust and reduce churn.

Best Practices for Customer Success engagement using dynamic chat and widget tools created by FROGED

NPS is a customer loyalty and satisfaction metrics tool, that measures customer experience and predicts your company’s growth.

You'll learn how to build a better onboarding experience from the sign up, to the first valuable experience.

Customer Success strategies (that is when the customer achieves the result he wants thanks to the interaction with your company) are especially import

But did you know that without employing any meaningful SaaS retention strategies, you aren’t doing anything to keep those hard-won customers?

Most growth-focused SaaS companies invest their resources into acquiring new customers. But the secret to driving growth is five-star customer support

SaaS onboarding is walking users through your product until they experience the –so-called– eureka effect and start getting value from your solution.

SaaS churn rate is a crucial metric that confuses many people. Learn how it works, and see how your business stacks up against SaaS churn benchmarks.

If you’re scaling a SaaS company in 2021, make sure you take the time to implement these 12 customer success best practices to ensure your customers e

The Spanish Startup FROGED, focused on improving user retention and support for SaaS businesses has attracted not only its customers but also several

All in all, FROGED has been hugely beneficial for optimizing Sengerio’s customer success. But behind this optimization was the FROGED team...

Register now to learn how to improve your customer engagement and retention after your Black Friday deal ends!

If you are running a SaaS business you will have key metrics to measure the success of your business.

Mediocre customer experience isn’t enough. The expectations of modern consumers are rising. That’s why even the most traditional industries are...

Behavioral Marketing strategy in your company means starting to collect information about the behavior of your users in the media environment

There is no data worse than a slap in the face to those who manage businesses on the Internet such as the following: on average, only 2% of visits to

We have a Zapier integration that allows you to instantly connect your FROGED account with 2,000+ apps and trust me, this will be helpful for you

Remarketing (also known as retargeting) is the tactic of serving targeted ads to people who have already visited or taken action on your website.

Customer Success is ensuring that your customers achieve their desired outcomes and positive tangible results by using your product. 

Depending on your business model, you’ll have different steps but these stages could be helpful to design your Customer Journey Map.

There are features and product stuff that’s different between us, but let me show you the top 5 reasons because clients are coming to FROGED directly.