Create a stunningretention process

Implement the right processes to make sure your customers keep and upgrade their subscription with you.

Increase loyalty through our tools. Keep your customers engaged, create stunning support content and launch updates.

Create Retention

They already know your product, keep them engaged

Things have changed, your business needs to keep your customer engaged, offer proactive support, and take the control, now more than ever.

The correct message, the correct moment

Live Chat

Guide your customers to the correct agents to help them to find a qick and relevant answer, keeping the human touch that improves customer engagement

Go fast with saved replies and attach knowledge base documents

Knowledge Base

Create documents in our easy-to-use editor and improve your self-service support without increasing your costs

Create help articles to your clients with the best features:

- The support widget (Live chat, Support & Updates) within your website or platform

- Any button on your website can show our floating search engine and your clients will have documentation without changing the page.

- SEO friendly

-
Document reorganization with Drag and Drop

- Multilingual

Use Cases

Retain customers

Provide help articles with FROGED Knowledge Base.

Engage them with Updates

Launch product updates and keep your customers engaged

Manage customer conversations

Manage your conversations through one of the best live chats

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Get the right plan
to scale your business.

Starter

FREE
forever
GET STARTED
no credit-card required
The best option to kickstart your business, engage with users, and create help articles to assist them.
• 1 Seat included
• Customizable Business Messenger
• Knowledge Base
• In-app notifications & alerts
• Slack Integration

Grow

69
/month
START MY TRIAL
7-day free trial
Your business is growing, you're a rockstar! Offer your team the best tools to improve user retention while avoiding churn!
Everything in Starter +
• 3 Seats
• Engagement metrics (CSAT Score, etc...)
• Unlimited Emails
• Event-based alerts & emails
• User behavior tracking
• Zapier Integrations
• Up to1,000 Monthly Active Users

Scale

249
/month
START MY TRIAL
7-day free trial
Your plan scales along with your business to keep offering your users the best possible experience when using your product.
Everything in Grow +
• 7 Seats
• Automation rules for conversations
• Advanced messenger tools
• Advanced integrations
(coming soon)
• Remove FROGED Branding from in-app alerts & emails
• Up to 10,000 Monthly Active Users

Enterprise

from
890
/month
TALK TO US
All the tools you want tailored to your business needs.
Everything in Scale +
• From 10 Seats
• KB Pro Addon Included
• Staging Workspace
• Dedicated Customer Success Manager
• Remove FROGED Branding
• 99% Uptime SLA
• From 50,000 Monthly Active Users

Create and Scale your Customer Success Experience now

7-day FREE trial