Best Ease of Use Customer Success Software (2020)
capterra badge

Stop losing customers,
engage with them now

The fastest way for subscription-based businesses to accelerate time-to-value and improve customer support.

FROGED Capterra Review
Get started free
5 mins migration
No code required
FROGED Capterra Shortlist 2021 - Live ChatFROGED - Capterra Best Value 2020 Customer Success SoftwareFROGED - Capterra Best Ease of Use 2020 Customer Success SoftwareFROGED - Software Advice - Front Runners 2021

The leading platform to accelerate Time-to-Value

Use FROGED to start each customer relationship on the right foot—whether you’re welcoming new users to your platform or helping them achieve quick wins to build momentum.

Built by a Customer Success Team for Customer Success Teams — that's why Capterra says we are one of the Best CS Platforms.

Here's what people
say about us

I have a SaaS and I'm always looking for tools to help me manage and understand my users, so this is a perfect tool for me. I'm extremely happy with the support team.
CEO at Odontalify
The product was easy to use and set up. It's very powerful. It has an auto-message feature, a knowledge base and most importantly triggers based on the client behaviour.
Growth at Product Hackers
I would recommend FROGED to all businesses. Detailed data of each user - Ability to engage with users. New features every couple of weeks/months - Good & fast customer service
CEO at Doggies in Town
Logistiko Logo
Doggies in Town logo
Inmovilla Logo
Brokalia Logo
Tomi Digital Logo

Use Cases


Onboard Users

Stay in touch with your new users throughout your customer’s lifecycle with personalized messages for each segment.

The correct message, the correct moment.

Improve Onboarding

Proactive Support

We provide one of the best widgets to offer stunning support to your clients.

Knowledge Base and Updates fully integrated

Improve Support

Long-Term Retention

Increase loyalty using our retention tools.

Keep your customers engaged, create a stunning support content and launch updates.

Improve Retention

Key features

In-App Messages

You only get one chance to
make a first good impression

Send targeted in-app messages to customers based on their behavior and unique attributes. 

Enhance onboarding, accelerate product adoption, and deepen engagement across the customer lifecycle.

How does it work?

Automessages are the most astonishing tool in our Platform️
With them, you can schedule messages based on users behavior that will be sent automatically


Choose when you want your automessage to be triggered, the automessage can be triggered by an event or when a contact visits a page.


You can choose to apply different conditions that the user will have to occur so the automessage is shown.

Human Support

Choose if you want to allow the recipients to be able to reply to the automessage and open a conversation or not.


You can choose the appearance of the automessage. It could be a simple notification, a widget notification, or a full notification.

Business Messenger

More than a Live Chat...
An engagement widget

Provide helpful documents, impressive product updates, and manage customer conversations all in a powerful widget.

Manage hundreds of conversations in an easy-to-use platform. All your contact behavior, conversations, and attributes will be always in one click.

Behavioral Emails

Simple, automated, impressive

Behavioral emails differ from the more traditional email campaigns behavioral emails will be triggered by a certain event that your contacts have carried out.

Reach your customers in a proper way to reinforce any marketing initiative you have going on, by using your previously saved segments or by filtering an audience

NPS (Net Promoter Score)

The easiest way to your team to measure customer loyalty and satisfaction.

The NPS has a single objective: to discover the probability that a customer will recommend yourproduct to someone else.

Powerful and easy to use

Quick to install

No code required. Just copy and paste our script or install our plugin to use FROGED

+1k Integrations

You'll find hundred of possibilities to automate your processes

5 mins migration

Migrate your data into FROGED is simple, in less than 5 mins, all your data in your workspace

Create and Scale your Customer Success Experience now

7-day FREE trial

FROGED ha sido beneficiaria del Fondo Social Europeo cuyo objetivo es conseguir un empleo de calidad, así como Promover la sostenibilidad, la calidad del empleo y favorecer la movilidad laboral. Gracias a este fondo y dentro del programa integral de cualificación y empleo PICE de la Cámara de Comercio de Málaga hemos obtenido incentivos parala contratación de calidad referidas a la convocatoria publicada en BoletínOficial de la Provincia de Málaga (nº 176 y fecha 16-09-2019).

Fondos Europeos: “Una manera de hacer Europa”