Welcome to the future of communication.
FROGED AI is the smarter, faster, and most cost-effective way to scale your customer support.
TWO SMART SOLUTIONS. ZERO FRICTION
This is what FROGED AI does for you
FROGED AI simplifies support in two powerful ways. As a result, your customers will get the right help at the right time without extra cost or delays for you.
- Your own virtual agent
Custom AI chatbots are built to help your team. Plus, they’re tailored to your brand’s tone, connected to your Help Center, and powered by the latest technology.
- Meet Eddy, your AI Copilot
From intelligent suggestions to instant summaries and auto-generated responses, Eddy also helps your team with everyday tasks.
WHY TEAMS CHOOSE FROGED AI
You can: minimize manual tasks and cut costs.
fewer tickets thanks to smart self-service and AI-powered agents.
faster case handling, so your agents can focus on what truly matters.
lower costs and greater savings by cutting manual work and boosting agent productivity.
Cut the reading. Solve faster.
AI Summary instantly condenses conversations, plus
AI Summary helps your team:
- Save time with quick context
- Speed up escalations and handovers
- Boost productivity and reduce burnout
- Improve quality control and reporting
Go beyond the call.
Turn every call into actionable insight.
With transcripts, your team can:
- Instantly review key details
- Escalate cases with full context
- Train and audit using real examples
- Spot patterns and improve processes
Get 24/7 Support.
Cut costs, speed up replies, and keep customers happy.
Our Virtual Agent:
- Handles FAQs 24/7
- Reduces workload and wait times
- Delivers fast, consistent support
- Escalates to humans when needed
THE FROGED AI EXPERIENCE
Enjoy a sixty second walkthrough
Explore our interactive prototypes and see how AI-powered support streamlines workflows, reduces costs, and boosts productivity.
Banking
- Banking
In banking, trust and speed are key. FROGED AI makes support proactive, resolving routine queries fast, cutting costs, and freeing agents for high-value tasks.
Banking
- Fintech
For fintechs, agility is everything.
FROGED AI scales with your growth, automating routine, reducing costs, and letting your team focus on innovation.
Banking
- Airlines
Because every second counts.
FROGED AI can handle common requests fast, cutting delays, and freeing agents to focus on complex passenger needs.
Banking
- Lead qualification
In banking, trust and speed are key. FROGED AI makes support proactive, resolving routine queries fast, cutting costs, and freeing agents for high-value tasks.
Banking
- Plan upsell
For fintechs, agility is everything.
FROGED AI scales with your growth, automating routine queries fast, reducing costs, and letting your team focus on innovation.
Banking
- First line support
Because every second counts.
FROGED AI can handle common requests fast, cutting delays, and freeing agents to focus on complex passenger needs.
FROGED AI is built for enterprise security and designed for quality.
FROGED’s secure, LLM-agnostic architecture protects your data while enabling high-quality, seamless customer service at scale.
Frequently asked questions
Is it easy to implement?
Absolutely. FROGED’s virtual custom agents are designed for fast, smooth integration. You’ll be up and running in no time.
Is it secure?
Yes. At FROGED, data protection is a core priority. We’re fully GDPR-compliant and ISO-certified, with EU-based servers (Frankfurt) and constantly updated security protocols.
Want more details? Visit our Security section.
Can I integrate it with my existing tools?
Yes. We offer direct integrations with tools like Salesforce, HubSpot, Slack, Jira, and Zapier, so your support operations stay smooth and connected, without extra dev work.
Can I control the tone of the AI?
Each model is tailored to your brand’s personality and specific use case. That means your company gets its own version, fully configured to speak your language, your way.
What languages are supported?
Our AI can support any language your customers speak. Just tell us what you need.
What if the AI can’t answer a question?
Our virtual agents are trained to know their limits. When they can’t confidently respond, they smoothly hand off the conversation to a human agent. That means your customers always get the help they need.
FROGED FOR ALL SIZES
We make corporate technology
available to all businesses
Empower your customers with knowledge by providin your support agents quick access to a complete knowledge base that allows them.